Refund policy
We do not give refunds for products that you have changed your mind about as all products are made to order for all customers who purchase from Rodgers Timber Products.
If there is a problem with the product that you have received, please Contact Us with all your order details about the product you would like to get rectified Or if it can't be sorted, We will replace with a new product. We will respond quickly with instructions for how to return items from your order. We only accept returns on orders that may have a problem.
If there is a problem with the product that you have received, please Contact Us with all your order details about the product you would like to get rectified Or if it can't be sorted, We will replace with a new product. We will respond quickly with instructions for how to return items from your order. We only accept returns on orders that may have a problem.