Shipping policy
We pour our heart and soul into handcrafting each product at Rodgers Timber Products, tailored exclusively for our cherished customers. While we don't offer refunds for change of mind, your satisfaction remains our priority.
Should any issues arise with your received product, please reach out to us promptly with comprehensive order details. We're committed to making things right—whether through rectification or replacement. Returns are accepted solely for problematic orders.
Delivery is our promise nationwide, spanning both the Republic of Ireland and Northern Ireland. For Donegal and neighboring areas, expect delivery within one to two weeks, varying based on your specific order.
Nationwide delivery cycles occur every two to four weeks. Upon nearing completion of your order, we'll promptly email your delivery date. Need your purchase for a special occasion? Inform us, and we'll strive to accommodate your timeline. Your satisfaction is our dedication!